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Travel Agents

Travel Agents

Hayes Travel – Visit the website here

Location: 29B High St, Knaresborough HG5 0ET – Phone: 01423 866224

BOOK YOUR HOLIDAY WITH COMPLETE CONFIDENCE

Operating for over 40 years with over 450 branches, Hays Travel is the UK’s largest independent travel agent. Whether you’d like a short UK break, a sunny package holiday, an all inclusive getaway or something else entirely, our team will help you book the holiday of your dreams.

Our Peace of Mind Guarantee means you can enjoy flexible, secure holidays, with free amendments up to 14 days before your departure date.

As one of the country’s leading holiday companies, we provide holidays worth getting excited for. Book your holiday with one of our expert travel agents today.

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Hays Travel – Visit the website here

Location: 4A Westgate, Ripon HG4 2AT – Phone: 01765 605266
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Number One Travel – Visit the website here

Location: 2 Tower St, Harrogate HG1 1HS – Phone: 01423 531222
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TravelGate – Visit the website here

Location: 1JX, 11 Albert St, Harrogate – Phone: 01423 210580

LUXURY

TRAVELGATE are experts in luxury travel!

​We go beyond the expected to deliver first class service to ensure that you have the holiday of a lifetime, that is hand-picked to perfection.

​Luxury, tailor-made travel is our speciality so if you’re looking for a beach, safari, multi-centre, cruise, adventure, experience, activity or wellness holiday you’ve come to the right place.

call us today

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Travel Agents

ABTA – The Travel Association

01423 210 580

The organization was founded in 1950, as the Association of British Travel Agents, by 22 leading travel companies. ABTA adopted its current name on 1 July 2007 reflect its wider representation of the travel industry. On 1 July 2008 it merged with the Federation of Tour Operators (FTO).

In December 2022, ABTA announced a partnership with Eurochange to offer foreign exchange services under the ABTA brand.[1]

er 70 years and is the UK’s largest travel association, representing travel agents and tour operators that sell around £32 billion of holidays and other travel arrangements each year.

The main functions of ABTA are:

Raising standards in the industry and by giving guidance on issues from sustainability to health and safety,

Providing schemes of financial protection,

Offering holidaymakers a course of redress if something goes wrong,

Code of conduct[edit]

ABTA maintains a code of conduct which governs the relationship between members and their customers, between members and ABTA, and between members and other members.

The code is essentially a guide to good practice, although some of what it contains is also required under UK and European law. Those booking travel arrangements with an ABTA member can expect to receive:

Accurate information so holidaymakers can make informed choices

Advice or assistance on passport, visa and health requirements

An offer of a suitable alternative if there are building works that will seriously impair a holiday

A refund of the holiday cost if there’s a significant flight delay and the holidaymaker decides not to travel

A response to any complaint raised within 28 days

Resolution of complaints as quickly as possible and, if it can’t be resolved amicably, the guaranteed option of arbitration to find a settlement.

All ABTA members have to abide by the code and those that breach it can face sanctions at ABTA’s Code of Conduct Committee.

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